Last Updated: 03 March 2026
At WeShri, compliance is not just a checklist. It’s how we keep the shopping experience safe, transparent, and reliable for every customer. This page explains the key standards and practices we follow across privacy, payments, customer support, product listings, and fair usage of our Website.
WeShri handles customer information responsibly and only collects what is required to run the Website and fulfil orders. This includes information needed for checkout, delivery, payments, and customer support.
We do not sell your personal data. Any sharing of information happens only when necessary—for example, to deliver your order through courier partners or to process payments through secure payment providers. Full details are available on our Privacy Policy page.
All payments on WeShri are processed through trusted payment partners using secure methods. We do not store full card details on our servers. Transaction records (like payment status and reference IDs) may be kept to help with order verification, refunds, chargebacks, and customer support.
To report a payment issue, contact connect@weshri.com with your order ID and transaction reference (if available).
WeShri maintains clear and accessible policies so customers can shop with confidence. This includes:
Terms of Use for website rules and user responsibilities
Cancellation & Returns Policy for eligibility, timelines, and refund rules
FAQ for common purchase, shipping, and product questions
Grievance Redressal process for complaints and escalations
We always aim to communicate accurate product information and fair policy terms.
We aim to ensure product pages show correct details such as pricing, materials, size guidance, and availability. Fashion products can have minor differences due to lighting, screen settings, or batch variations, but we avoid misleading representation.
If a technical error causes incorrect pricing or availability, we reserve the right to correct the issue and cancel affected orders. If payment has been made for a cancelled order, refunds are initiated as per our policies.
All logos, product names, images, text, graphics, and design elements on weshri.com are owned by or licensed to WeShri and are protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, scrape, or commercially use any content from the Website without written permission from WeShri.
To protect customers and the platform, WeShri monitors for suspicious activity. We may take action including order cancellation or account restriction in cases such as:
suspected fraudulent payments or chargeback abuse
repeated false claims related to returns/refunds
misuse of discount codes or promotions
automated scraping, bot orders, or attempts to disrupt the Website
These steps help keep the platform safe for genuine customers.
WeShri provides a clear grievance process. Customers can raise issues related to delivery, product concerns, refunds, cancellations, or Website experience through:
weshri.com/contact
We typically acknowledge complaints within a reasonable time and aim to resolve issues within a fair timeline depending on the nature of the concern.
Our policies may be updated over time to reflect changes in legal requirements, business operations, technology platforms, or customer experience improvements. Any updates will be posted on the relevant policy pages with a revised “Last Updated” date.
For compliance questions or reporting misuse:
Contact page: weshri.com/contact
Email: connect@weshri.com
